Diwio: the operating solution for bicycle lockers in Luxembourg

  • 74 parkings vélos en cours
  • 2068 places en cours
  • 6184 abonnés en cours

The operation of secure cycle parking facilities can be complex, since they have to operate smoothly throughout the entire life cycle of the lockers, which is estimated to be between 15 and 25 years minimum. Guaranteeing the continuity of a high level of service for users is vital to the development of cycling. This is why Altinnova has co-invested in Diwio. The Diwio operating solution is the benchmark for managing secure cycle parking facilities. Diwio already equips 74 secure Bikebox lockers throughout Luxembourg, providing a total of 2,068 100% bicycle parking spaces. As a result, users of the CFL network of railway stations now have a closed bike park at every station. A real step forward for intermodality, this network of bike shelters offers a unique, high-quality network for securing cycling equipment.

Abri Cigogne® locker equipped with the Diwio operating solution
Abri Cigogne® secure bike locker installed in station

Making life easier for local authorities when it comes to supervising their shelters

Compatible with all secure cycle parks, Diwio is a turnkey solution. The fruit of human and technological excellence in the service of sustainable bicycle parking, the Diwio and Altinnova teams advised and supported all the deployment phases of this vast network of secure bicycle shelters.

Diwio adds intelligence to secure cycle parking facilities, creating a smart, connected ecosystem for controlled operation. Access control, mobile application & website, operating platform, digital safe, customer relations centre, maintenance and repair. Thanks to Diwio, the Grand Duchy of Luxembourg can easily visualise and manage its service throughout its territory. Everything can be customised, automated and parameterised; they choose: access times, pricing, access media, etc.

Abri Cigogne® locker equipped with the Diwio operating solution at Helperknapp
Photo of the 3 different solutions offered by Diwio® to control access to secure lockers
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The operator can also keep an eye on how many people use their shelters. Using the operating solution, we can say that there are 6184 subscribers for all the shelters in the area. It is also possible to find out how many times each locker is used, and collect statistics to get a precise idea of how the bike shelters are used. For example, last month, 7,206 visits were recorded to the Grand Duchy of Luxembourg’s secure cycle locker service.

badge reader for the diwio operating solution
Closed and secure Abri Cigogne® locker fitted with a Diwio badge reader
Abri Cigogne® secure bike locker fitted with a Diwio® box
Access control unit for the Diwio operating solution
Cycle parking with Diwio access control system
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The Diwio operating solution that also simplifies the user experience

Thanks to the registration form, Luxembourg cyclists wishing to subscribe can do so easily and independently! No payment is required to subscribe to the service. All they need to do is have Luxembourg nationality to register on the site and benefit from a free subscription. The subscription is renewable for one year from the last date of use!

What’s more, by visiting the page dedicated to the area, users can see the number of secure shelters for bicycles and where they are located in the area!

map: bicycle shelters equipped with the diwio operating solution in Luxembourg
Locations of Diwio-equipped cycle parks

Luxembourg has said yes to cycling with the Diwio operating solution. What about you?

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